How to Request a Project Space

What Is a Shared Project Space?

ELITEA users all work inside Projects — isolated workspaces that contain Agents, Pipelines, Toolkits, Credentials, Conversations, Artifacts, and MCPs. There are three types of project spaces:

Type	Visibility	Purpose
Private Project	Only you	Personal sandbox for building and testing
Team Project	All invited members	Shared collaborative workspace for a team

A Team Project Space allows multiple users to create, edit, and use agents together. Key benefits include:

Multiple people can build and improve agents collaboratively
Shared toolkits and credentials are centralized for the whole team
All team members can use and reuse each other’s agents
Consistent workflows and standardized pipelines across the team
New members immediately access all team-built assets upon joining
Admins can monitor usage, manage access, and control governance

Project spaces are created by the ELITEA support team for the next.elitea.ai environment. For other environments, please contact your platform administrator. For EPAM users on next.elitea.ai, send a request to: Email: SupportAlita@epam.com Include the following information in your request:

Project Code or Initiative Name — the EPAM project code or initiative the space is for ( If you are from Epam)
Admin name(s) — at least one Admin; multiple admins are allowed and recommended
Short description — what the project is for and who will use it
Instance — which ELITEA environment (e.g., next.elitea.ai)

Projects for EPAM initiatives are created for free and processed quickly — no additional confirmation is usually required from PM/DM side.

Roles and Permissions

Roles are assigned and managed by project Admins at Settings → Users. Users can hold multiple roles simultaneously — permissions are combined.

Role	Level	Key Capabilities
Admin	High	Full project access — invite users, change roles, create/edit/delete all content
Editor	Medium	Create and modify agents, pipelines, toolkits, credentials; run chats — cannot delete or manage users
Viewer	Low	Browse and run existing agents and pipelines — cannot create, modify, or delete anything

In case user will be assigned multiple roles simultaneously, user will be granted both access.

If your team uses toolkits that require individual user credentials (e.g., Jira, Confluence), see Creating Toolkits with User-Specific Credentials to set these up correctly.

Admin Responsibilities

A project can have more than one Admin, and an Admin can promote other users to Admin at any time. Admins are responsible for managing their team’s access because they understand the team structure and what permissions each person needs. If you are not admin and need to add, remove, or change user roles, contact your project Admin directly — do not contact support for routine user management.

Managing Users

Admins manage team members at Settings → Users. The available actions are:

Action	How
Invite users	Click + Invite Users → enter email addresses → select role(s) → Invite
Edit a user’s roles	Click the ✏️ edit icon on the user’s row → update roles → Save
Batch-edit roles	Select multiple users → click Edit → update roles → Save
Remove a user	Click the 🗑️ delete icon on the user’s row → confirm
Batch-remove users	Select multiple users → click Delete → confirm

For full details, see Users & Roles Settings.

Support will not normally make user management changes on behalf of teams. This is intentional: Admins are best placed to know their team structure and the appropriate permissions for each member.If your project Admin is unreachable and access cannot be managed, contact SupportAlita@epam.com as an exception. Support will evaluate the situation on a case-by-case basis.

Moving Agents Between Projects

If you need to move agents into a newly created project space, ELITEA provides three mechanisms:

Method	Use When
Fork	Moving within the same ELITEA environment to a different project
Export	Backup, sharing outside the environment, version control
Import	Loading from a file (cross-environment or from backup)

For step-by-step instructions, see:

Help & Support

Migration & Upgrade

Archived Documentation

How to Request a Project Space

What Is a Shared Project Space?