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The LLM models in the Next environment are shared and for evaluation only with daily limits. For any sustained or production use, request your own EPAM AI DIAL keys and configure them under Settings → AI Configuration.

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Request an EPAM AI DIAL API Key

  1. Open EPAM AI DIAL: https://chat.lab.epam.com.
  2. Click “Request API key” at the bottom, or go directly: Request API Key.
  3. Fill in the required details to open a support request.
  4. Wait for the confirmation email with your API key and usage details.
Dial Home Page Dial Key Request Form

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Configure the DIAL Credential in ELITEA (Next)

  1. Log in to the Next environment: https://next.elitea.ai
  2. Go to Settings → AI Configuration
  3. Click + Create
  4. Select credential type: “AI DIAL”
  5. Fill the fields:
    • Display name: a clear name (e.g., “Team DIAL Prod”)
    • API Base: https://ai-proxy.lab.epam.com
    • API key: paste the key from the email
    • API version: 2025-04-01-preview (current supported)
  6. Click Save.
Result: The DIAL credential is created and appears in AI Configuration as available to use. AI Configuration AI Dial Credential Form

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Create and Configure LLM Models

After creating the DIAL credential, add the LLM models that your key can access.
  1. Go to Settings → AI Configuration
  2. Click + Create → select “LLM Model”
  3. Fill the fields:
    • Display name: a friendly label (e.g., “Dial Claude Sonnet”)
    • Name: the exact model name as listed here: Available Models and Rate Limits
    • Context Window: the supported context window for that model
    • Max Output Tokens: the supported max output tokens
    • Credentials: Pick the DIAL credential you created (or create new via “New private credentials”)
  4. Click Save.
Result: The model appears in the model selector across Chat, Agents, and Pipelines.
The last added model becomes the default in New Conversation model selection.
LLM-model-creation-form LLM-model-visible-in-new-conversation

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Notes & Limits

  • EPAM AI DIAL enforces its own per-model and per-key limits. Review the limits at the model catalog link above and plan accordingly.
  • If a model is not visible, verify the exact name and that your key is entitled to it.
  • For troubleshooting or blocked usage, use your dedicated key (avoid shared Next models) and verify from AI Configuration that the credential and model show status OK.